Your tasks
- Oversee the daily operations of the F&B outlet to ensure smooth and efficient service.
- Manage and supervise staff, including work schedules, attendance, training and performance.
- Ensure high standards of food quality, customer service and cleanliness.
- Monitor inventory levels, stock ordering and supplier coordination.
- Manage operational costs, minimise wastage and improve overall productivity.
- Ensure compliance with Singapore Food Agency (SFA) regulations, food safety and hygiene requirements.
- Handle customer feedback, complaints and service recovery professionally.
- Monitor daily sales, cash handling and operational reports.
- Implement operational procedures to improve service efficiency and business performance.
- Support recruitment, onboarding and training of new employees.
- Work closely with management to achieve sales targets and business objectives.
- Ensure proper maintenance of kitchen equipment and outlet facilities.
Requirements
- Strong leadership, communication and problem-solving skills.
- Good understanding of F&B operations, food safety and hygiene standards.
- Ability to manage staff and handle daily operational challenges.
- Able to work shifts, weekends and public holidays when required.
- Responsible, organised and able to work independently.
- Basic knowledge of inventory management, cost control and sales reporting.
