Account Manager

About imagino

Created in 2017 by the founders of Neolane, imagino develops an innovative SaaS platform that enables companies to better leverage their customer data to transform their marketing and digital strategies.

Our platform combines Customer Data Platform (CDP), Marketing Automation, and Artificial Intelligence to help brands better know their customers, personalize their interactions, and accelerate their business performance.

After a 25 million euro fundraising round in 2024, imagino is continuing its development in France and internationally, with a strong ambition: to become a world-leading platform.

To support our growth, we are strengthening our sales organization and recruiting an Enterprise Account Manager to develop and retain our client portfolio.

Your mission

At imagino, signing a contract is only the beginning of the story!

As an Enterprise Account Manager, you are responsible for the commercial development and long-term sustainability of an existing client portfolio.

Your objective: to grow the value of each account, identify new business opportunities, and build lasting relationships with your clients.

As a true strategic partner to your contacts, you understand their challenges, anticipate their needs, and support them in the evolution of their use of the imagino platform.

You will operate at the heart of our Sales organization, in close collaboration with the Strategic Accounts, Account Executives, Product, and Partners teams.

Your responsibilities

Develop your portfolio and generate growth

• Manage an Enterprise account portfolio with ambitious Annual Recurring Revenue (ARR) growth objectives.
• Identify and realize upsell and cross-sell opportunities: new products, features, uses, entities, or scopes.
• Build account plans and development strategies tailored to each client's potential.
• Manage the entire sales cycle within your portfolio, from opportunity identification to negotiation and closing.
• Develop a solid sales pipeline and ensure the reliability of your forecasts.

Secure renewals and develop client relationships

• Be responsible for contractual renewals and anticipate deadlines to secure recurring revenue.
• Identify churn risks and build action plans to preserve and develop account value.
• Develop relationships of trust with your clients' decision-makers and sponsors (CMO, CDO, CIO, CRM, Marketing, and Data departments).
• Strengthen our presence within client organizations by identifying new contacts and growth drivers.
• Conduct commercial and contractual negotiations with a long-term partnership mindset.

Be a true business partner for your clients

• Understand your clients' business challenges to propose new value creation opportunities.
• Lead business reviews and strategic exchanges with decision-makers.
• Collaborate with internal teams to maximize the adoption of our solutions and client satisfaction.
• Mobilize our partner ecosystem to support account development.

Your profile

You are an experienced sales professional, as comfortable building lasting relationships as you are with negotiation and closing.

• You have at least 5 years of experience in B2B SaaS sales, ideally in Account Management, Enterprise account development, or Key Account Management roles.
• You have demonstrated your ability to develop an existing portfolio and achieve upsell, cross-sell, and renewal objectives.
• You master complex sales cycles and know how to negotiate with high-level stakeholders.
• You are able to understand your clients' business challenges and transform their needs into commercial opportunities.
• You are structured, autonomous, proactive, and results-oriented.
• You enjoy working in a team and know how to mobilize the right expertise to move your opportunities forward.
• You have a good level of English.

Knowledge of the MarTech, CDP, CRM, Marketing Automation, or Data ecosystem is a real asset.

Why join us?

A high-potential portfolio: prestigious client references, strategic projects, and numerous development opportunities.

A high-impact role: you are directly responsible for the growth and retention of your portfolio.

A company in full acceleration: an innovative platform, strong international ambitions, and new opportunities driven by AI.

A collaborative environment: passionate teams, a culture of mutual support, and great autonomy in your daily work.

Remuneration and benefits

• Target package: 100-120 K€ gross annual, with a 60/40 split
• 50% of the Pass Navigo.
• Restaurant vouchers (€11 per day).
• Company health insurance.
• Hybrid remote work.
• Company trips.
• BSPCE.

Want to develop strategic accounts, create value for your clients, and contribute directly to imagino's growth?

Join us!