Assistant Team Leader (f/m/d) Customer Service - Full-time or Part-time (Retail Clerk)

Ikea Deutschland GmbH & Co KGHamburg, Köln, MagdeburgEURESpublished 09/23/2026
Machine translation — original language: German.Show original

We offer you

  • tariff-compliant pay
  • 13th month salary and holiday pay
  • 15% staff discount
  • company pension scheme
  • balanced work-life balance
  • the opportunity to participate in the company's success (bonus and loyalty program)
  • discount portal (Corporate Benefits) and Job Rad
  • subsidized meals in the employee restaurant
  • diverse career paths
  • we consciously promote diversity and togetherness in our teams
  • we support you in the process of digitalization through learning time and above-tariff allowances You enjoy working in a lively retail environment: for you, the customers are at the center. Your passion is to make their shopping experience positive.

Who you are

  • You have professional experience in the field of customer service or are a career changer with the desire to develop professionally and personally with IKEA.
  • You enjoy working in a lively retail environment: for you, the customers and the service concept are at the center.
  • You have good communication skills and basic knowledge of English. You ensure that customers feel completely at home at IKEA and can shop simply, conveniently, and in a family-friendly manner.

How your day looks with us

  • In coordination with your Team Leader, you optimize the workflows in the checkout area and customer service.
  • Together with your team, you implement measures to improve service in the store.
  • You assist in the planning of personnel deployment.

Apply now! Apply online to the job advertisement with your application documents. If you have any questions about the advertised position, please contact us by email: bewerberservice@ikea.com

You have our promise that we will give you preferential consideration if you are severely disabled or equivalent and meet the necessary requirements.

Contact person

Listed by the employer in the job posting — for questions and your application.

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