Your tasks
- Generate and issue invoices to customers accurately and in a timely manner based on sales orders and service agreements.
- Verify the accuracy of billing data, including product descriptions, quantities, prices, and discounts, before invoicing.
- Process billing transactions, including posting payments, issuing credits, and updating customer account information in the billing system.
- Review and reconcile customer accounts to ensure payments are applied correctly and resolve any billing discrepancies or disputes.
- Monitor accounts receivable ageing reports and follow up on overdue payments with customers through phone calls or emails.
- Assist in the preparation of billing statements, reports, and financial summaries for management review.
- Collaborate with the sales and customer service teams to address customer inquiries, billing issues, and payment concerns promptly and professionally.
- Maintain accurate and up-to-date records of billing activities, payments received, and customer communications in the billing system.
- Assist in month-end and year-end financial closing processes, including reconciling accounts, preparing accruals, and generating financial reports.
- Support the Billing Supervisor/Manager in ad-hoc financial projects, process improvements, and system enhancements related to billing operations.
- Adhere to company policies, accounting principles, and regulatory requirements in all billing and invoicing activities.
- Stay informed about industry best practices, trends, and regulations related to billing and invoicing processes.
Requirements
- Diploma/Nitec Cert in Business Admin/Accounting
- Proven experience as a Billing/Accounts/Admin assistant
- Experience in using Accounting system - Xero
- Basic knowledge of labor laws
- Excellent organizational skills
- Strong communications skills
- Self-motivated, able to work independently and in a team
- Able to start on short notice or immediately will be preferred
