Team Leader #OPG #Bishan

Job Summary Lead and manage a team of administrative officers to ensure accurate application processing, resolve complex cases, train staff, and deliver timely reports to support operational excellence. Responsibilities Lead and guide a team of administrative officers to achieve operational goals Assign daily tasks and monitor team progress to ensure timely completion Review completed applications for accuracy and quality to maintain compliance Resolve complicated processing issues to minimize delays and errors Train staff and monitor individual performance to enhance team capabilities Prepare detailed team reports and update the Supervisor on progress and challenges Preferred competencies and qualifications Diploma or equivalent qualification in a relevant discipline Relevant experience in administrative or operations work Previous team leadership or supervisory experience Good knowledge of document processing and quality checking Proficient in Microsoft Office and reporting tools Strong communication, organization, and problem-solving skills