Key Account Manager M/F

IDEA is an independent group that designs and operates tailor-made, high-performance, innovative, and virtuous logistics solutions. Since [date], we have been supporting cutting-edge industrial players in aeronautics, defense, energy, construction logistics, and healthcare. With more than 2,400 employees, 80 sites in France, and €250M in turnover in 2025, we move every day toward more sustainable, agile, and collaborative logistics.

As part of our development, we are looking for a Key Account Manager M/F for our Sales Department. The position can be attached to one of our sites in the Lyon region and requires regular travel (with the possibility of teleworking). Under the responsibility of the Sales Director, your mission will be to develop the Group's activities in strong collaboration with the various BU Directors and Site Managers. A networking person, with a strong immersion in industrial sectors, you know how to identify targets and contacts in order to transform opportunities into concrete projects, adding value to the Group. In this capacity, your missions are as follows: Business development and external relations:

• Identify a prospecting roadmap with multi-industry players on a national scale,
• Operate within social networks and corresponding professional trade shows to establish contact with decision-makers,
• Coordinate several trades (logistics, packaging, transport, customs) within the framework of global offers,
• Establish a commercial action plan for prospects,
• Be a key player in the decision-making pyramid of strategic clients.

Response to calls for tenders:

• Analyze or develop the specifications,
• Propose logistics solutions,
• Establish an operational financial budget,
• Perform Pricing and commercial proposals,
• Contractualize the service in both its commercial and legal aspects.

Management of a client portfolio and monitoring the implementation of the service:

• Manage the implementation of the service together with the associated engineers,
• Accompany the client throughout the contract in accordance with the Group process and associated rituals,
• Monitor your activity (prospecting pipe, client portfolio) in the company's CRM,
• Guarantee client satisfaction and the renewal of contracts.

Financial monitoring:

• Elaborate a commercial budget (developed turnover and margin),
• Ensure monthly monitoring of business development,
• Ensure monitoring of the effective profitability of the business being commercialized.

The Key Account Manager is the guarantor of qualitative, financial, and deadline compliance in the execution of the projects under their responsibility.

With a higher education degree (Master's level) in business or equivalent, you have significant experience of 5 to 10 years in a similar role, ideally in industry and/or logistics. You have demonstrated your ability to develop and retain strategic accounts, and you master complex sales cycles. Driven by business development and performance, you wish to evolve in an innovative and stimulating environment. Curious and close to the field, you seek to understand the operational issues of your clients in order to offer them adapted and differentiating solutions. A networking person, with a strong immersion in industrial sectors, you know how to identify targets and contacts in order to transform opportunities into concrete projects, adding value to the Group. You are recognized for your interpersonal skills, your listening skills, and your ability to create relationships of trust; you know how to position yourself effectively with strategic decision-makers. Your analytical approach allows you to identify growth opportunities and build relevant and impactful commercial offers. You master business English.

Joining IDEA means taking part in a human adventure based on the desire to work together; it means contributing to a corporate project based on our purpose chosen by all employees: "Let's dare to transform logistics together to take care of our future." More committed than ever to CSR, our group, with its cooperative DNA, places new economic, societal, and environmental challenges at the heart of its corporate strategy. We are attached to the principle of diversity and inclusion, which is why we recruit and recognize all talents. In this context, IDEA is proud to have obtained the Handi-engagé label from France Travail and Cap emploi, for the concrete actions carried out in favor of the recruitment, integration, and support of employees with disabilities. You wish to join a committed, innovative and e...