Application Support Engineer – Linux & Bash
JobDescription We are looking for an experienced Application Support Engineer with strong hands-on experience in Linux/Unix environments and Bash/Shell scripting . The candidate will be responsible for supporting production applications, troubleshooting incidents, monitoring system performance, and ensuring application availability and stability. Key Responsibilities Provide L1/L2 application support for production systems. Monitor applications, services, batch jobs, and scheduled processes. Troubleshoot application, system, and production issues in Linux/Unix environments . Perform log analysis and identify root causes of incidents. Develop, maintain, and execute Bash/Shell scripts for automation, monitoring, and operational tasks. Manage Cron jobs , processes, files, permissions, and system utilities. Handle incident, problem, and service requests in accordance with defined SLAs. Coordinate with development, infrastructure, database, and other technical teams for issue resolution. Perform application health checks, deployment support, and post-deployment validation. Prepare technical documentation, support procedures, and incident reports. Participate in production releases, maintenance activities, and on-call support when required. This role is for one of our project requirements Mandatory Skills Strong experience in Application/Production Support . Hands-on experience with Linux/Unix operating systems. Good knowledge of Bash/Shell scripting . Experience in troubleshooting application and production issues. Good understanding of Linux commands, processes, file systems, permissions, and log analysis . Experience with Cron/Scheduler and batch job monitoring . Strong problem-solving and analytical skills. Good communication and coordination skills. Good to Have SQL/database troubleshooting experience. Knowledge of ITIL processes and Service Management tools. Experience with monitoring tools such as Splunk, AppDynamics, Dynatrace, Grafana, or similar . Exposure to Python, Java, or other scripting/programming languages . Experience with CI/CD, cloud platforms, or DevOps environments.