ServiceNow Developer

ICON OUTSOURCINGSingaporemycareersfuturepublished 09/14/2026
Must-have:JavaScriptAgileScrumAISecurity

Role & Responsibilities

  • Design, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices
  • Build platform features using business rules, script includes, Client Scripts, Flow Designer, and Glide APIs
  • Design and implement REST/SOAP integrations using IntegrationHub and MID Server Module Specialism

· ITSM — ITService Management · ITAM — ITAsset Management · ITOM — ITOperations Management · CMDB —Configuration Management · HRSD — HRService Delivery · CSM — CustomerService Management · FSM — FieldService Management · SPM —Strategic Portfolio Management · GRC / IRM —Governance, Risk & Compliance · SecOps —Security Operations · App Engine —Custom Development · Now Assist /Agentic AI Requirements

  • Hands-on ServiceNow platform experience appropriate to the level you are applying for (see Level Guide above)
  • Proficiency in JavaScript — Business Rules, Script Includes, Client Scripts, UI Actions, Glide APIs
  • Experience with REST/SOAP APIs, JSON/XML, and integration patterns (Integration Hub preferred from Consultant level)
  • Solid understanding of the SDLC and Agile/Scrum delivery methodologies
  • Strong analytical skills and ability to translate requirements into platform solutions
  • Good communication skills — able to engage with technical teams and non-technical stakeholders.