Reservation Specialist "Internship"

Join our internship program at Acrow to work with our dynamic front-line team. As a Reservation Specialist Intern, you will be responsible for uniquely handling reservation calls, managing scheduling databases, and acting as a polished, highly professional brand representative for our corporate inquiries. The intern will learn: Professional corporate phone etiquette and advanced customer service skills.

Management of internal booking, calendar, and reservation systems.

Handling high-profile client inquiries and coordinating corporate scheduling.

Conflict resolution and swift problem-solving techniques during active calls.

Effective multi-department coordination and reporting techniques.

Duration: 2 months (extendable based on performance and business need)

Current undergraduate student (3rd/4th year) or fresh graduate.

Excellent verbal communication skills with a clear, professional, and unique phone presence.

Excellent presentation and professional grooming (highly representative profile) .

Strong organizational skills and sharp attention to detail.

Ability to multitask, manage high call volumes, and maintain a calm, welcoming demeanor.

Basic familiarity with MS Office tools (Excel, Word, Outlook).