Telephone Customer Service at a Leading Furniture Company | Nea Faliro, Attica
About the company
ICAP Contact Center, part of the ICAP Outsourcing Solutions group, is expanding its operations by staffing new positions for the role of:
At ICAP Contact Center, a member of the Outsourcing Solutions group, we recognize your value and your abilities!✔
Our Statistics Reveal 24 Years of contact center services | 1200 colleagues | 75 Active clients | Presence in 3 countries | 20 Languages
Become a member of #ICAPContactCenter and discover an environment that encourages new technologies, loves evolution, embraces diversity, and supports society.
Your tasks
This is for
- 8-hour, 6-hour, or 5-hour employment
- 5-day employment Monday-Sunday (2 days off/week)
- Management of incoming communications
- E-shop support
Requirements
Required Qualifications
- Proficiency in oral and written communication.
- Very good knowledge of computer operation.
- Knowledge of the English Language
- Team spirit with an emphasis on results.
- Customer-centric approach
What we offer
You can now develop your skills and evolve professionally in a growing work environment aiming for advancement prospects.
We are the right choice because we provide
- Stable compensation
- Hybrid work model (1-3 times per week remote work after 1-2 months)
- Indefinite term employment contract from day one.
- Training from an experienced team of trainers.
- Integrated onboarding schedule into the production process.
- Referral program (refer a friend) with bonuses.
- Events and corporate responsibility actions. (Take a look👀).
- Advancement prospects with the certainty and dynamism of a large multinational service provider company.
- Easy access to the premises via MMM (ISAP Nea Faliro)
Other
Customer Care Representative for 8-hour, 6-hour, 5-hour employment. The position is staffed at our offices on Piraeus in Nea Faliro with a starting date for recruitment and training on 18/05/2026. A hybrid work model is provided (some days per week at home).