Inbound Call Management Employee for a Leading Courier Company - Nea Faliro

About the company

ICAP Outsourcing Solutions, a leader in the service provision sector, as part of the expansion of its activities, is looking for new members for its Contact Center customer service team. We are looking for individuals to staff the inbound calls department for a leading courier company.

Who we are...

ICAP Contact Center was founded in 1999 and offers high-level services in the field of communications and sales promotion.

We employ more than 1,100 trained employees and have established ourselves as one of the most successful and rapidly evolving companies in the Call Center sector, expanding our presence in the Greek and European markets.

Requirements

Required Qualifications You are the right fit if you possess...

What we offer

Benefits We are the right choice because we provide...

🔹Performance evaluation and reward with a monthly bonus

🔹Training by an experienced team of trainers 🔹Complete onboarding schedule into the production process

🔹Referral program (refer a friend) with bonus 🔹Hybrid work (working from home some days per week)

🔹Events and corporate social responsibility actions. (Take a look👀)

🔹Evolution prospects with the certainty and dynamism of a large multinational service provider company

Other

This is for 🔹6-hour or 8-hour employment (depending on your needs)

🔹Easy access to the premises via mass transit (ISAP Nea Faliro)