Commercial Service Coordinator

ICAP Executive Search & Selection, one of the leading Executive Search companies, is part of ICAP People & Employment Solutions, the largest Human Resources Service Provider in Greece and Cyprus. With more than 50 years of experience, we specialize in the assessment and selection of senior and executive management across all sectors of the economy. ICAP Executive Search & Selection, on behalf of a client, a company operating in the field of building technology equipment, with the object of trading, installation, and technical support of specialized systems, is seeking a professional for the following position: Commercial Service Coordinator Ref. 6279/CSC/ESS/GR Main Responsibilities Commercial Management of Service Works: Management of the commercial aspect of the works undertaken by the Service Department, which mainly concern maintenance works, fault repairs, and new installations. Preparation of Quotations: Preparation and drafting of financial quotations for works and spare parts, mainly to the company's existing customers, based on a predefined pricing policy. Communication with Customers: Direct communication with customers to understand and clarify the technical and commercial requirements of each job, as well as to monitor its progress. Internal Coordination: Close cooperation with the other members of the Service Department for the appropriate scheduling and coordination of works, as well as regular updates to Management regarding the progress of projects. Contract Control: Checking and monitoring contracts concerning maintenance projects, technical support, and related services. Spare Parts Monitoring: Checking the availability and adequacy of necessary spare parts in the Service Department's warehouse and providing timely updates regarding new order needs. Work Monitoring: Maintaining a holistic view of active works and commercial pending items of the Department, in cooperation with the responsible staff. Required Qualifications: Qualifications University/Technical School Degree in Mechanical, Electrical, or other related technical fields. Professional experience in a technical subject, with involvement in customer management and/or the preparation of financial quotations. Good knowledge of the English language. Good knowledge of computer operation and MS Office applications. Very good organizational and communication skills. Attention to detail and the ability to simultaneously monitor multiple tasks and pending items. Commercial mindset combined with technical understanding and orientation towards customer service. Benefits: The Company Offers Competitive compensation package depending on qualifications and experience. A stable and organized working environment. Opportunity for professional development in a role that combines technical knowledge, commercial management, and customer service. Operating in full compliance with European Directive (EU) 2023/970 on pay transparency, it is clarified that the salary range corresponding to our client's job position will be disclosed to candidates by our team of consultants within a reasonable timeframe before the start of interviews. All applications will be treated with absolute confidentiality.