Senior IT Support for the investment house IBI

Providing advanced support to end-users in an enterprise Windows environment. Management and maintenance of the endpoint environment, including Microsoft 365 (Exchange, Teams, SharePoint), Azure, Entra ID, and Active Directory. Implementation and management of Intune and Autopilot; including management of endpoints and solutions. Management of Endpoint Security systems (ESET, SentinelOne, Netskope), email filtering (Forcepoint), and the BigFix distribution system. Management of IGEL stations, Linux environments, and support for the virtualization environment (Nutanix). Handling complex faults, setting up workstations for new employees, and routine work with the information security team. Participation in and leading cross-functional projects, process documentation, and writing procedures. The position is located at the company's offices in Tel Aviv, full-time Sun-Thu 09:00-18:00/08:00-17:00 and Friday every two weeks 08:00-14:00.

• 3–5 years of experience in enterprise IT support in an environment of hundreds of users - mandatory.
• Practical experience in Microsoft 365, Azure, Intune, Active Directory, and Entra ID - mandatory.
• Experience supporting a Windows 10/11 Enterprise environment - mandatory.
• Experience in managing Endpoint Management and Endpoint Security systems - mandatory.
• Familiarity with BigFix, IGEL/Linux, and virtualization environments - mandatory.
• High-level technical English - mandatory.
• Experience in writing scripts in Powershell - significant advantage.
• Experience supporting Apple products (Mac, iPhone, iPad) - significant advantage.
• Experience with telephony exchanges - significant advantage.
• Knowledge of communications and networks - significant advantage.
• Experience in a financial environment or trading floors - significant advantage.