service administration assistant

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Tasks:

• Direct and control daily operations .
• Direct staff.
• Evaluate daily operations .
• Motivate staff.
• Supervise other workers.
• Train staff.
• Train other workers.
• Schedule and confirm appointments.
• Manage training and development strategies.
• Answer telephone and relay telephone calls and messages.
• Answer electronic enquiries.
• Respond to employee questions and complaints.
• Conduct research.
• Provide customer service.
• Perform basic bookkeeping tasks.

Supervision:

• 3-4 people.
• 5-10 people.

Computer and technology knowledge:

• MS Outlook.
• MS Word.
• Electronic scheduler.
• SharePoint.
• Accounting software.
• Adobe Acrobat Reader.
• Electronic mail.

Area of specialization:

Invoices.

Screening questions:

Do you have experience working in this field?.

Experience:

1 year to less than 2 years.

Employment terms options:

Day.

Health benefits:

• Disability benefits.
• Health care plan.
• Paramedical services coverage.

Financial benefits:

• Group insurance benefits.
• Life insurance.
• Registered Retirement Savings Plan (RRSP).

Other benefits:

• Free parking available.
• On-site amenities.
• Other benefits.
• Team building opportunities.