Commercial Intelligence, Marketing and CRM Manager
Commercial Intelligence and CRM Manager
Location: Monterrey, Nuevo León Modality: On-site Salary: $55,000 to $60,000 MXN gross monthly English: Advanced
About the company
An important commercial company of connections, valves, and industrial solutions, with presence in different markets and applications for the Oil & Gas sector, is looking for a Commercial Intelligence and CRM Manager to strengthen the analysis of commercial information and support the strategic decision-making of the organization.
Job Objective
Develop and strengthen the company's commercial intelligence through the analysis of sales, customers, distributors, and business performance, as well as manage and optimize CRM and Business Intelligence tools. The position will be responsible for transforming commercial information into indicators, dashboards, and analysis that allow for the identification of growth opportunities, improve the visibility of commercial performance, and facilitate decision-making for the Management and the Sales team.
Main responsibilities
- Lead commercial intelligence and analysis initiatives.
- Analyze information regarding sales, customers, products, territories, and distributors.
- Design and monitor commercial KPIs.
- Develop executive dashboards in Power BI.
- Prepare sales performance analysis, objective fulfillment, and commercial trends.
- Identify opportunities and areas for improvement based on information analysis.
- Manage, develop, and strengthen the company's CRM strategy.
- Promote the adoption and correct use of the CRM by the commercial team.
- Automate reports and processes related to commercial information.
- Generate executive reports for Management and commercial leaders.
- Analyze performance of customers and key accounts.
- Support the definition of metrics, objectives, and commercial monitoring models.
- Integrate information from different sources to facilitate decision-making.
- Work together with Sales, Management, Operations, and other areas of the organization.
Requirements
- Completed Bachelor's degree in International Business, Administration, Engineering, Marketing, Finance, Economics, or a related field.
- Minimum of 4 to 5 years of experience in Commercial Intelligence, Commercial Excellence, Business Intelligence, Sales Analytics, CRM, or related areas.
- Experience performing sales and commercial performance analysis.
- Experience developing dashboards and executive indicators.
- Advanced proficiency in Power BI.
- Advanced proficiency in Excel.
- Experience working with CRM platforms.
- Experience in the definition and monitoring of commercial KPIs.
- Experience automating reports and information processes.
- Ability to analyze large volumes of information and convert them into business recommendations.
- Advanced English.
- Availability to travel, USA visa, and valid Mexican passport.
- Desirable experience in industrial companies, B2B distribution, manufacturing, Oil & Gas, valves, connections, or industrial products.
Technical knowledge
- Power BI.
- DAX.
- Advanced Excel.
- CRM.
- Business Intelligence.
- Commercial Analytics.
- Sales Analytics.
- KPI development.
- Dashboard development.
- Customer Insights.
- Revenue Performance Management.
- ERP / SAP desirable.
We offer
- Salary of $55,000 to $60,000 MXN gross monthly.
- Direct hiring with the company.
- Opportunity to participate in strategic commercial intelligence and information transformation projects.
- Development within an international company focused on industrial solutions.
-Requirements-
Minimum education: Higher education - Bachelor's degree 4 years of experience Languages: English Availability to travel: Yes Keywords: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, salesman, saleswoman, seller, vendedor, comercial, salesperson, marketing, mercadeo, gestion, clientes