Dynamics CRM Onshore Tech Lead/Architect

Job Description We are looking for an experienced Dynamics CRM Tech Lead/Architect with strong hands-on experience in Microsoft Dynamics 365 CRM Online, Dataverse, Power Platform, integrations, solution architecture, and CRM deployments .

Technical/Functional Skills Strong functional understanding of CRM across various domains, especially Sales and Service modules .

Deep expertise in Dataverse and Microsoft Power Platform .

Strong experience with: Power Automate and Connectors

Power Apps

CRM Plugins and JavaScript

CRM data modeling

Workflow automation

Experience designing and developing CRM integrations using various patterns, including: API-based integrations

ETL

Batch jobs

App-based/ISV solutions

Experience designing and executing large-scale CRM data migrations using tools such as Azure Data Factory, Synapse, or Microsoft Fabric .

Strong knowledge of CRM Solutions, ALM, environment management, and deployments .

Experience with OOB Reports, Dashboards, and Power BI .

Knowledge of data platforms connected to CRM, including Microsoft Fabric and Azure Synapse .

Experience with Copilot in D365/M365, Copilot Studio, Azure AI Foundry , and development of agents/chatbots.

Experience with requirements gathering, solution design, and technical documentation .

Strong troubleshooting and problem-solving skills with the ability to collaborate effectively with development teams.

Strong experience with Microsoft Dynamics CRM Online .

Excellent communication and stakeholder management skills.

D365 Certification: PL-600, PL-200, or AB-100.

Knowledge of Azure components ; AZ-900 certification preferred.

Roles & Responsibilities Work effectively within an Agile delivery model .

Engage with client stakeholders to understand requirements and design solutions.

Provide effective CRM solutions within tight delivery timelines.

Conduct CRM solution approach and architecture workshops .

Create High-Level Technical Design (HLTD) documentation.

Design CRM data and integration solutions.

Manage CRM environments for development, testing, UAT, and production .

Provide deployment and production support for CRM solutions.

Collaborate with technical and functional teams to troubleshoot and resolve application issues.