Store manager

Your tasks

_Lead & Develop Your Team_

• Manage recruitment, onboarding, coaching and career development.
• Set clear objectives, conduct performance reviews and provide regular feedback.
• Plan effective rosters based on customer traffic and sales trends.
• Build an engaged team and uphold grooming, conduct and service standards.

_Drive Sales & Profitability_

• Achieve store sales, KPI and profitability targets.
• Analyse performance, identify opportunities and implement action plans.
• Manage store costs and monitor profit and loss.
• Lead from the sales floor and support product launches, promotions and campaigns.

_Deliver Outstanding Customer Experiences_

• Build customer loyalty and drive membership recruitment.
• Resolve customer feedback professionally and maintain consistent service standards.
• Partner with the CRM team to deliver customer engagement initiatives.

_Ensure Operational Excellence_

• Oversee inventory accuracy, stock replenishment and shrinkage prevention.
• Maintain visual merchandising, planogram and store presentation standards.
• Ensure compliance with cash-handling procedures, company policies and audit requirements.
• Coordinate with HR, Training, Supply Chain and other support teams.

Requirements

• Proven retail store management experience, preferably in beauty or cosmetics.
• Must have directly managed a team of at least 20 staff.
• Strong track record in achieving sales targets and managing store operations.
• Experience in staff development, customer service, inventory control and cost management.
• Commercially minded, with strong leadership, communication and problem-solving skills.
• Hands-on and comfortable leading in a fast-paced retail environment.

How to apply

Ready to take the lead? Send your CV to joshua.yang@crew.sg or WhatsApp +65 8587 6784.

Please include your largest team size managed, expected salary and notice period. Only shortlisted candidates will be contacted.

Other

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