Relationship Manager -SME

We are seeking a suitable candidate to fill the following position:

1. Position: Relationship Manager SME

1. Job Purpose:

To market the Bank’s products and manage customer relationships through proactive and consultative approaches with the aim of acquiring profitable new business, retaining existing business relationships and maintaining high-quality portfolios geared towards realization of the Bank’s mission and vision.

1. Reports to : Branch Manager

1. Department : Business

1. Key Responsibilities:

• Acquisition of profitable new SME clients to achieve defined sales targets in liabilities & Assets to grow the market share in line with the Bank’s strategic direction.
• Identify Business opportunities within the existing portfolio and establish mechanisms of growing customer relationships with the Bank.

• Manage assigned credit portfolios and monitor quality of existing credit
• Review, analyze, screen and confirm all documentation submitted by the client before submission for recommendation and approval as per credit risk procedure.

• Market the Bank products in all sectors of the Ugandan market in line with the

Bank’s defined segments, set targets and strategic objective

• Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to retain and offer solutions to the customers
• Responsible for maintaining a clean portfolio with No/Zero Non- performing Loans

• Prepare weekly activity reports and submit them to the line Manager
• Initiate and carry out recovery action on non-performing loans within your respective portfolio

• Review and maintain a comprehensive database of existing relationships/prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
• Recommend changes required to meet the set targets and customer expectations

in line with the Bank’s policy and procedure.

• Attend all weekly business meetings and always keep time.

1. Education.

• A Bachelors’ degree.
• Professional qualification in banking e.g. MBA as added advantage.

1. Experience.

• A minimum of 3 years’ in as similar role in the Banking industry.

1. Skills and competencies.

• Leadership and Team building
• Good Interpersonal skills

• Negotiation skills
• Creativity and passion for Business Development

• Relationship Management Skills
• Marketing skill

• Excellent communication skills

Salary: We offer competitive remuneration but confidential at this stage.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section