Student Services & Administrative Executive

ABOUT THE COMPANY

Our client is an established education provider offering a range of academic and professional development programmes. The institution works with international education partners to deliver learning opportunities for students and working professionals.

ABOUT THE ROLE

The Student Services & Administrative Executive provides comprehensive administrative and operational support across the student journey. The role is responsible for maintaining accurate student records, coordinating registration and enrolment processes, supporting the Learning Management System (LMS), and working closely with students, faculty, and internal departments to ensure a smooth and positive learning experience.

This is a hands-on role suited to someone who is organised, detail-oriented, service-minded, and comfortable managing multiple administrative processes in a fast-paced education environment.

KEY RESPONSIBILITIES

• Manage and maintain accurate student records, databases, documentation, and correspondence to support student administration.
• Administer and maintain the institution’s Moodle Learning Management System (LMS), including course setup, user access, module enrolment, and basic troubleshooting.
• Create, update, and organise online course spaces and learning materials to support academic delivery.
• Coordinate student registration and enrolment processes, ensuring all required forms, documents, and records are completed accurately and on time.
• Support student onboarding and orientation activities to ensure a smooth transition into their programmes.
• Respond promptly and professionally to student enquiries relating to academic procedures, schedules, policies, LMS access, and student services.
• Work closely with faculty, Academic Operations, Student Services, and other internal teams to resolve student issues efficiently.
• Monitor outstanding administrative matters and follow up with students or internal stakeholders where required.
• Compile and prepare student-related reports, data summaries, and administrative records to support operational and management requirements.
• Support general academic and student administration activities, including programme scheduling, documentation, and records management where required.

ABOUT YOU

• Bachelor’s degree in any discipline.
• Candidates without prior experience are welcome to apply
• Strong written and spoken English, with the ability to communicate professionally with students, faculty, and colleagues.
• Strong organisational and administrative skills, with excellent attention to detail.
• Comfortable working with databases, online systems, spreadsheets, and digital platforms.
• Able to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Able to work independently while also collaborating effectively within a team.
• Service-oriented, patient, and confident in handling student enquiries.
• Experience in education administration, student services, LMS administration, or Moodle would be an advantage.

WHAT WE OFFER

• Structured onboarding and training.
• Exposure to student administration, academic operations, and LMS management.
• Collaborative and supportive working environment.
• Central Singapore location with convenient access to public transport.
• Opportunities to develop a career in education administration and student services.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.