Bilingual Receptionist - Recepcionista Bilingue
A well-established travel agency in Panama City is looking for a professional, friendly, and service-oriented Bilingual Receptionist to join its team. The ideal candidate will be responsible for welcoming clients, managing calls and messages, providing administrative support, and ensuring an excellent customer experience.
Key Responsibilities:
- Welcome clients and visitors in a professional and friendly manner.
- Answer and direct phone calls, emails, and WhatsApp inquiries.
- Provide customer service in both English and Spanish.
- Coordinate appointments and maintain updated schedules.
- Receive, organize, and distribute documents and correspondence.
- Support the team with general administrative tasks.
- Maintain the reception area organized and presentable.
- Assist clients with general information about the agency’s services.
- Follow up on client requests and refer inquiries to the appropriate team member.
Requirements:
- Advanced English proficiency, both spoken and written.
- Previous experience in reception, customer service, hospitality, tourism, or administrative support.
- Excellent communication and interpersonal skills.
- Professional appearance and a positive attitude.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and digital communication tools.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.
- Customer-focused, proactive, and dependable.
We Offer:
- Full-time position.
- Monday-to-Friday schedule.
- Stable and professional work environment.
- Opportunity to grow within the company.
Location: Panama City
To apply: Send your résumé to [email address] Email subject: Bilingual Receptionist
If you are fluent in English, enjoy helping people, and take pride in providing excellent customer service, we would love to hear from you!.
-Requerimientos-
Educación mínima: Universidad 1 año de experiencia Conocimientos: Atención telefónica, Recepción de llamadas, Servicio al cliente Palabras clave: recepcion, receptionist, recepcionista