Telemarketer / Appointment Setter (Part-Time)

Role Overview

We are looking for an engaging, motivated Telemarketer / Appointment Setter to join our team on a flexible part-time basis. In this role, you will reach out to prospective clients from our internal database, introduce our services, and coordinate consultations for our advisory team.

Comprehensive product guidance and call training will be provided to ensure your success.

Key Responsibilities

• Conduct outbound calls to prospective clients using the company’s provided contact database.
• Present the purpose of calls clearly and build positive rapport over the phone.
• Schedule and confirm appointments between prospective clients and consultants.
• Address basic enquiries and manage common objections using established guidelines and scripts.
• Maintain accurate, up-to-date call logs and appointment records in the CRM/database.
• Escalate specialized or complex client questions to senior consultants as needed.
• Work collaboratively to meet agreed call volumes and appointment targets.

Requirements

• Strong verbal communication and interpersonal skills.
• Confident and professional telephone etiquette.
• Proactive mindset, positive attitude, and willingness to learn.
• Ability to work independently and manage time effectively to hit deliverables.
• Prior experience in telemarketing, telesales, customer service, or appointment setting is an advantage (open to applicants without direct experience).
• No prior insurance background required; on-the-job training will be provided.

Pay Structure

• Additional Incentives: Attendance bonuses per completed appointment + profit-sharing bonuses on successful cases

Gladwin Teo Jian Rong EA No. 25S2769 Ea Personnel No. R1768774