Design Insights & Validation Research Lead

Your tasks

What a Design Insights & Validation Research Lead does at HP:

• Lead end-to-end research initiatives, from problem definition and research planning to execution, synthesis, and insight delivery across assigned projects and workstreams.
• Design and execute qualitative and quantitative research, including in-depth interviews, usability testing, surveys, concept validation, journey evaluation, and behavioral research.
• Synthesize findings into clear, actionable insights and recommendations that inform product, experience, and business decisions.
• Explore and validate concepts, prototypes, and live experiences, evaluating clarity, usability, trust, relevance, and perceived value.
• Collaborate with cross-functional stakeholders across Design, Product, Engineering, and Business to align research objectives and translate findings into decisions.
• Apply methodological rigor while selecting research approaches appropriate to business questions, timelines, and resources.
• Contribute to the development and improvement of research frameworks, tools, templates, and best practices.
• Support the communication and scaling of research insights through documentation, repositories, and reusable knowledge systems.
• Communicate research findings through compelling storytelling, presentations, and recommendations for stakeholders.

Requirements

Individuals who do well in this role at HP, usually possess:

• Bachelor's or Master's degree in Human Factors, Psychology, Social Sciences, Human-Computer Interaction, Design Research, or a related field.
• Typically 3–6 years of relevant experience in UX research, design research, market research, or related disciplines.
• Strong foundation in qualitative and quantitative research methodologies, including the ability to select appropriate methods for different research objectives.
• Curiosity about human behavior, evolving technology, physical and digital interactions, and emerging AI experiences.
• Ability to structure ambiguous business and design questions into clear research objectives and actionable studies.
• Strong analytical and synthesis skills, translating qualitative and quantitative findings into meaningful insights.
• Understanding of human-centered design, experience validation, usability principles, and experience metrics.
• Ability to collaborate effectively with multidisciplinary stakeholders.
• Familiarity with research platforms such as UserTesting, Suzy, Qualtrics, or similar tools.
• Familiarity with AI-assisted research workflows, including synthesis, analysis, and research productivity.
• Experience with remote, moderated, unmoderated, and iterative research methods.
• Strong written, verbal, and visual storytelling skills.
• Exposure to behavioral analytics, experimental design, or eye-tracking tools is an advantage.
• Independently executes research projects and contributes to research activities across assigned workstreams.
• Provides evidence-based recommendations that influence design and product decisions.
• Collaborates with cross-functional teams and contributes to stakeholder discussions.
• Supports research quality, methodological consistency, and the reuse of insights across the organization.