Operations Manager - for Hotel

Functions: Guarantee daily operation, Review guest experience ratings, complaint handling, adherence to brand standard compliance meeting service quality KPIs, cleaning, maintenance, security, loyalty program enrollments, perform continuous improvement actions, expense control, daily review of revpar, Adr, daily occupancy, out-of-order rooms, review security protocols, such as theft, harassment, fire, and its regulations. participate in executive committee meetings, review OTAS ratings and provide timely follow-up. Must have experience in Marriott chain hotels.-Requirements- Minimum education: Higher education - Bachelor's degree 3 years of experience Languages: English Age: between 30 and 43 years Knowledge: Service quality, Loyalty, Kpis, Operations, Objective-based work, Applied leadership Keywords: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, operations, operaciones