Maitre D' Hotel

About the company

Platanista Breeze Resort is a new 5-star hotel, being created with the aim of offering a distinctive hospitality experience, emphasizing quality, personalized service, and authentic connection with the visitor.

The Resort is designed with particular attention to detail, creating an environment where comfort, privacy, and quality of services are core priorities. The hotel's suites are designed to offer guests a special stay experience, with private pools and unique views.

As a 5-star hotel, Platanista Breeze Resort sets high requirements both in terms of service quality and in terms of professionalism, consistency, and the conduct of all team members.

For the operation of the Resort, we are creating a new team of collaborators, people who want to work in an organized and high-level hotel environment and to actively contribute to the creation of the experience we will offer our guests.

We believe that a hotel is not just its facilities and services. It is primarily its people. For this reason, we want to create a team that will operate with mutual respect, professionalism, and a common goal: every guest to leave Platanista Breeze Resort having had an experience they will want to remember and repeat.

Your tasks

THE POSITION The Maître d’Hôtel is responsible for the organization and daily operation of the service in the dining areas. They are the Team Leader of the service team and work closely with the Executive Chef and Management.

• Supervision of daily service operations and team organization.
• Work schedules, training, and staff evaluation.
• Creation and implementation of high service standards.
• Control of preparation and service flow.
• Coordination with the Executive Chef for orders, timing, and dish presentation.
• Informing the team about menus, allergies, and preparation specifics.
• Management of complaints and demanding incidents.
• Collaboration with Guest Relations where special care is required.
• Participation in staffing, training, SOPs, and pre-opening.

Requirements

Required Qualifications

• Experience as Maître d’Hôtel / Restaurant Manager / Senior Supervisor, service team administration, budget management
• Very good knowledge of English
• Previous experience in 5-star hotels, Resorts, pre-opening, wine service, and a second language will be appreciated
• Team Leader and Team Player
• Strong presence
• Excellent knowledge of service
• Politeness, discretion, and high hospitality awareness

What we offer

Benefits

• Participation in the creation of a new 5-star Resort from its beginning
• A substantial role in shaping the procedures and standards of the position
• A working environment based on professionalism, cooperation, and mutual respect
• Competitive compensation package commensurate with experience and qualifications
• Opportunity for long-term cooperation and professional development </body>