hotel clerk supervisor

Education:

Bachelor's degree. Management science. or equivalent experience.

Work setting:

Urban area. Hotel, motel, resort. Management.

Tasks:

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.

Supervision:

1 to 2 people.

Certificates, licences, memberships, and courses :

Front Desk Agent Certification. Local Tour Guide Certification. Reservation Sales Agent Certification.

Specialization or experience:

Green economy sector.

Area of specialization:

Operations management.

Security and safety:

Basic security clearance. Bondable. Criminal record check.

Work conditions and physical capabilities:

Attention to detail. Fast-paced environment. Large workload. Standing for extended periods. Tight deadlines.

Personal suitability:

Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

Early morning. Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

Flexible hours. Morning. Night. To be determined. Day. Weekend. Overtime required. Overtime available.

Green job:

Involves duties and responsibilities that lead to positive environmental outcomes.

Health benefits:

Dental plan. Vision care benefits.

Financial benefits:

Gratuities. Night shift premium. Piece work.

Other benefits:

Free parking available. Learning/training paid by employer. On-site amenities. Other benefits. Parking available. Variable or compressed work week. Wellness program.