Assistant F&B Manager - Restaurants M/F - Hôtel Le Coucou

• Assist the Food & Beverage Manager in the organization and operational management of the activities of the establishment's three restaurants.
• Ensure the smooth running of services and guarantee a customer experience in accordance with the establishment's quality requirements.
• Supervise, support, and develop teams on a daily basis.
• Participate in the creation of schedules and the organization of human resources based on activity.
• Ensure the distribution of tasks and ensure the proper coordination of teams during services.
• Participate in the recruitment, integration, and training of employees.
• Lead briefings and ensure the transmission of operational information to the teams.
• Ensure the application of procedures, quality standards, hygiene rules, and food safety (HACCP).
• Monitor customer satisfaction and manage complaints in compliance with the establishment's standards.
• Contribute to the development of turnover and the optimization of the performance of the various restaurants.
• Participate in the monitoring of stocks, orders, and the material needs of the services.
• Ensure the administrative and operational monitoring of the activity and propose continuous improvement actions.
• Ensure fluid communication with all departments of the establishment to guarantee a consistent and personalized customer experience.
• Proven experience in a similar position within a high-end or luxury establishment.
• Excellent culture of service, customer experience, and customer satisfaction.
• Natural leadership and the ability to unite, support, and develop teams.
• Sense of organization, rigor, and attention to detail.
• Excellent communication and information transmission skills.
• Ability to develop sales and contribute to the performance of the point of sale.
• Mastery of reservation tools (Seven Rooms would be a plus), payment systems, and software related to restaurant activity.
• Fluent English is essential; proficiency in a second language is appreciated.

All our positions are open to people with disabilities.

What we offer you:

• Shared, comfortable, and friendly accommodation in exchange for a housing contribution (€150/month for a shared room, €200/month for a single room)
• Uniform provided and maintained
• Work organization in continuous service or split shifts depending on the position
• Staff restaurant
• 2 days off per week
• Clothing allowance recovered or paid at the end of the season
• Specific bonus for non-resident employees
• Attractive remuneration with loyalty and referral bonuses
• Overtime recovered and/or paid
• Social, sporting, and wellness events throughout the season
• Internal training and workshops
• Employee recognition program
• Possible involvement in CSR projects
• Career prospects within the Maisons Pariente group
• Digital access to schedules, contracts, and payslips
• Alan health insurance: 7/7 health access without an appointment, with an AI assistant and fast services in a single application

Be ready to live an unforgettable adventure this winter. Le Coucou and Maisons Pariente look forward to welcoming you to our exceptional and warm universe.