Guest Service - Switchboard
Machine translation — original language: Spanish.Show original
About the company
Hotel InterContinental Santiago, located in the commune of Las Condes, is looking for a GUEST SERVICE professional to join our great team. The purpose of the position is: To handle the hotel's telecommunications service in a fast, efficient, and pleasant manner, facilitating external communication, restaurant and/or event reservations; receives messages for guests, relays them, and facilitates internal communication from and to the outside.
Your tasks
- Among its main functions:
- Handles demands and requests made by telephone that are within its competence. Answers calls correctly, responds immediately, greets, and identifies the hotel company. Handles telecommunications services. Coordinates the maintenance of the telephone plant facilities and its extensions. Facilitates internal telephone communication from and to the outside. Performs telephone service in connection with the reception department.
- Requirements:
- Advanced English Level (Mandatory) User-level proficiency in Excel, Word. Person with a service attitude.
- Benefits: Uniform provided by the Hotel with Laundry service (for the uniform). Meals provided by the staff cafeteria (breakfast, lunch, afternoon tea, and dinner).
- - Rotating daytime shifts 6x1 with a 42-hour weekly workday.
Requirements
-Requirements- Minimum education: High School / Technical Education years of experience Languages: English Keywords: servicio, service