Night Auditor
Responsibilities:
Financial Accuracy & Reconciliation:
Reconcile daily sales from all revenue units against receipts, POS slips, and dockets. Ensure all income is accurately recorded and accounted for, with potential revenue such as no-show charges properly captured. Identify and resolve billing discrepancies before guest check-out. Verify that Mini-mart sales are paid for or correctly posted to guest folios.
PMS & Night Audit:
Complete the PMS day-close/night audit process and ensure daily backups are properly done. Verify that keycard access matches guest room assignments and length of stay. Compare PMS room status with physical room checks and report discrepancies.
Revenue Protection & Compliance:
Monitor for unauthorized rate changes, fraudulent complimentary transactions, and other irregularities that may result in revenue leakage. Document and report anomalies for proper investigation and follow-up.
Inventory & Asset Control:
Ensure all purchased or supplied items are properly captured on Goods Received Notes (GRNs). Participate in mid-month equipment and tools counts across departments. Support month-end inventory counts and provide accurate information for stock valuation and service charge preparation. Conduct physical checks of the property and report damaged or missing assets.
Requirements:
Strong attention to detail and numerical accuracy. Experience in hotel finance, night audit, revenue control, inventory, or a related role. Familiarity with hotel PMS and POS systems. Ability to identify discrepancies, maintain accurate records, and handle confidential financial information. Strong integrity, accountability, and reporting skills.