Junior SAP Functional Analyst (IS/H)

About the company

We are looking for your talent as: Junior SAP Functional Analyst (IS-H)

Your tasks

User support and assistance (Help Desk): Attend to, diagnose, and resolve level 1 and 2 incidents reported by medical, admissions, nursing, and billing staff in the daily use of SAP IS-H.

Basic maintenance and configuration: Perform minor adjustments and parameterizations in the system through SPRO (implementation guide) under the supervision of Senior consultants.

Monitoring hospital workflows: Ensure the correct functioning of critical module processes within the system, such as:

• Patient movements (admissions, internal transfers, and discharges).
• Real-time bed assignment and availability.
• Data flow for billing medical services and insurance.

Gathering functional requirements: Interview Key Users to understand their improvement needs or additional reporting requirements and document them formally.

Writing functional specifications: Prepare the functional documents required so that the development team (ABAP programmers) can perform modifications, interfaces, or new reports.

Quality control and testing (QA): Design test scenarios and execute unit and integral tests in the quality environment before moving changes to production.

Requirements

Education: Systems Engineering, Informatics, Information Technologies, Industrial Engineering, Business Administration/Accounting, or related.

EXPERIENCE

• 2 years of experience in support roles, Junior consulting, or as a Key User using the SAP system,
• Basic or intermediate understanding of SAP IS-H (Industry Solution Healthcare) navigation and structures.
• Hospital processes: Understanding of the medical administrative flow, which includes: Patient admission and discharge (Inpatients / Outpatients), Management, assignment, and occupancy of beds. Hospital billing and coding of diagnoses/procedures.
• Configuration tools: Familiarity with the use of the SPRO implementation guide to perform minor modifications or basic customizing.
• Documentation: Ability to write user manuals, incident logs, and basic functional specifications.

Requirements

• Minimum education: Higher education - Bachelor's degree
• 2 years of experience
• Languages: English
• Knowledge: Microsoft excel
• Availability to travel: Yes

What we offer

• Base Salary + Attendance and punctuality bonus + Grocery vouchers
• Savings Fund
• Statutory benefits

How to apply

Interested candidates who meet the profile, please send your updated Curriculum; Hospitales MAC appreciates the time you invest in this selection process; all our processes are handled confidentially.

Other

Work schedule: Monday to Thursday from 07:30 - 17:30 and Friday from 07:30-14:30, (100% on-site in corporate offices). Off on Saturday and Sunday.