Call Centre Agent

Job Responsibilities:

• Making outbound calls to follow up on payment related to hospital bills
• Receivables management

• General customer service duties
• Handle patient enquiries, provide billing information to patients

• Sending statement of accounts

Job Requirements:

Good interpersonal, communication and written skills

• Proactive, committed and self-motivated
• Positive team player who is also able to work independently

• Proficient in Microsoft Office applications (MS Word & Excel)