B2B Inside Sales Development Representative – Cold Calling

Hörmann Hellas is looking for a B2B Inside Sales Development Representative, with the primary mission of creating new business opportunities through systematic and dynamic cold calling.

This position is not about simple telephone customer service or passive handling of incoming calls. It involves active prospecting of potential customers, reaching actual decision-makers, generating interest, and converting the first telephone contact into a substantial business opportunity.

Key Responsibilities

• Performing a high volume of targeted outbound telephone calls to businesses.
• Searching for and approaching new customers from defined markets and professional sectors.
• Identifying and communicating with owners, general managers, procurement managers, engineers, and technical directors.
• Presenting the company and its key solutions in a brief, persuasive, and professional manner.
• Investigating needs and assessing the business potential of each prospective customer.
• Handling objections and persisting to secure the next step.
• Scheduling high-quality meetings for the field sales team.
• Iterative communication with prospective customers until a clear positive or negative answer is received.
• Reactivating old or inactive customers.
• Following up on offers and commercial pending items.
• Full recording of all contacts and subsequent actions in the CRM.
• Daily monitoring of specific numerical performance targets.

Key Performance Indicators

Performance in the position will be evaluated based on:

• The number of targeted outbound calls.
• Substantial conversations with decision-makers.
• The number of new prospective customers created.
• The quality appointments scheduled.
• The offers and business opportunities that arise.
• The conversion rate of contacts into actual sales.
• Accuracy and consistency in updating the CRM.

The Profile We Are Looking For

We are looking for a person with a strong telephone presence, energy, and commercial decisiveness. Someone who is not discouraged by "no," does not abandon a valid professional opportunity after the first attempt, and can assertively claim the next step.

Assertiveness is essential.

Interested candidates can send their CV, mentioning previous experience in outbound calls, the average daily number of calls they performed, and specific examples of goal achievement.

Required Qualifications:

Required qualifications

• Experience in telesales, lead generation, appointment setting, or active client base development.
• Excellent oral communication and clear, professional speech.
• Strong commercial acumen and the ability to quickly understand the interlocutor.
• High resilience to rejection and the ability to immediately bounce back for the next call.
• Assertiveness, persistence, and a strong result orientation.
• Ability to handle objections without frustration or loss of professionalism.
• Self-discipline and the ability to work with daily numerical targets.
• Comfort in using CRM, Microsoft Office, and digital prospecting tools.
• Good knowledge of English.

Benefits:

What we offer

• Stable monthly compensation.
• Additional bonus system based on quality appointments, opportunity creation, and final results.
• Organized training on products, target markets, telephone scripts, and objection handling techniques.
• Specific targeting lists, CRM, and an organized follow-up process.
• Collaboration with the field sales team and the Sales Management.
• Opportunity for evolution into an Account Manager or Field Sales Representative, depending on performance.