Administrative Agent (M/F)

Within our team of Patient Advisors and as a primary point of contact for our patients prior to their hospitalization, your main missions are: to support our patients planning to be hospitalized at the American Hospital of Paris by providing them with a financial estimate as well as explanations regarding the process (Performing cost estimates, performing out-of-pocket expense studies, managing authorizations, systematically explaining the financial estimate and the out-of-pocket amount to patients presenting at the front office, explaining the administrative process, etc...) to ensure the admission of our patients by guaranteeing the centralized management of their administrative file (Patient Portal). You will handle the welcome ceremony and payment collection in order to guarantee personalized care for our patients. The work is carried out in collaboration with patients, admissions/pre-admissions, medical secretaries, doctors, and coordination services.#IND/AHOP With a minimum of a BAC degree (type medical secretary / BTS / DUT), you have a first professional experience ideally acquired in establishments such as mutual insurance, banks, insurance, or in the hospitality sector. You are very comfortable with numbers. You speak English fluently, both written and spoken. You know how to work in a team. Your rigor, your welcoming qualities, your organization, and your excellent sense of customer service make you a recognized professional. 35H position Hours: 7:00 AM - 7:30 PM (with 1 weekend every 7 weeks and 1 or 2 public holidays per year)