OPERATION MANAGER (Distributor Kosmetik Korea dan E-Commerce)

Distributor Korean Cosmetics & E-Commerce

We are looking for an experienced and highly responsible Operation Manager to oversee our distribution operations for Korean cosmetics and e-commerce sales activities. This position will be responsible for ensuring that the entire operational process—from procurement, import, warehousing, inventory management, distribution, to online sales—runs efficiently and supports the company's business targets.

Responsibilities

• Manage and oversee daily operations, including warehouse, distribution, and e-commerce activities
• Ensure smooth inbound and outbound processes, including import, inventory, and shipping
• Monitor and optimize inventory through forecasting, replenishment, and aging stock management
• Monitor and analyze sales performance across e-commerce platforms such as Shopee, TikTok Shop, Tokopedia, etc.
• Coordinate directly with Korean principals and suppliers regarding products, shipments, orders, and business updates
• Develop, implement, and improve operational SOPs for warehouse and e-commerce activities
• Control operational costs and identify opportunities to improve efficiency and productivity
• Analyze sales, inventory, and product performance data and prepare regular reports
• Lead and manage the warehouse, administration, and e-commerce teams
• Identify operational issues and provide practical solutions and improvements
• Ensure operational activities comply with applicable regulations, including BPOM requirements for cosmetics
• Support management and the CEO in achieving operational and business targets

Qualifications

• 2–5 years of experience in Operations, E-Commerce, Logistics, or a related field
• Fluent in Korean – minimum TOPIK Level 3 or equivalent
• Able to communicate directly and effectively with the Korean CEO and Korean principals
• Strong analytical and data-driven thinking
• Strong problem-solving skills with the ability to identify issues, analyze root causes, and provide solutions
• Strong leadership, communication, and coordination skills
• High sense of responsibility, ownership, and attention to detail
• Able to work under pressure and meet business targets
• Good understanding of e-commerce platforms such as Shopee, TikTok Shop, and Tokopedia
• Experience in Korean cosmetics, beauty, FMCG, or consumer goods is a plus
• Proficient in Microsoft Excel / Google Sheets and comfortable working with operational data

Required Documents

• CV / Resume
• Portfolio – projects, achievements, process improvements, or measurable results from previous work

Benefits

• Salary: IDR 8,000,000 – 12,000,000/month
• Performance-based incentives
• Opportunity for career growth and direct collaboration with the CEO
• Fast-paced, dynamic, and results-driven working environment
• Opportunity to be involved in the development and improvement of Korean beauty & e-commerce business operations

Skills: Key Performance Indicators (KPI), Operations Management, Performance Management, Business Process Optimization, Project Management, Process Improvement, Data Analysis, Resource Allocation, Operational Strategy