FIELD OPERATIONS MENTOR

We are looking for a knowledgeable, organised, and results-driven Field Operations Mentor to join our team.

In this role, you will provide guidance, supervision, and practical support to field personnel, helping them improve their performance, follow operational procedures, and achieve organisational objectives. The ideal candidate should have strong leadership, communication, problem-solving, and mentoring skills, with the ability to support teams in a field-based environment.

Key Responsibilities

• Field Team Support: Provide guidance and practical support to field personnel to ensure effective execution of assigned tasks.
• Mentoring and Coaching: Mentor team members, identify performance gaps, and recommend improvement strategies.
• Operational Monitoring: Monitor field activities to ensure compliance with established procedures, standards, and targets.
• Performance Management: Track team performance, provide constructive feedback, and support continuous improvement.
• Training and Development: Identify skills gaps and facilitate on-the-job learning and capacity-building activities.
• Reporting and Documentation: Prepare field activity reports, document progress, and communicate challenges to management.
• Problem-Solving: Help field personnel address operational challenges and escalate issues when necessary.
• Stakeholder Engagement: Maintain effective working relationships with team members, supervisors, clients, and other relevant stakeholders.
• Safety and Compliance: Promote adherence to operational guidelines, safety procedures, and organisational policies.
• Continuous Improvement: Recommend practical ways to improve field efficiency, service quality, and overall team performance.

Requirements

• Relevant experience in field operations, team supervision, mentoring, coaching, or a related role.
• Strong leadership, communication, interpersonal, and organisational skills.
• Ability to guide and motivate individuals and teams towards achieving set targets.
• Good problem-solving, reporting, and decision-making skills.
• Ability to work independently and collaboratively in a dynamic environment.
• Proficiency in preparing reports and maintaining accurate records.
• Willingness to travel or work in the field when required.
• Relevant educational qualifications in a related discipline; additional professional training is an advantage.

Why Join Us?

• Opportunity to contribute to team development and operational excellence.
• A collaborative work environment that encourages learning and continuous improvement.
• Opportunities to develop your mentoring and leadership capabilities.
• The chance to make a meaningful impact on field team performance.

How to Apply

Interested and qualified candidates should send their CV and NYSC Certificate to nene.ibem@hommaston.com

• Join us as we empower people to perform and achieve more!

<