Community Relations & Referral Development Specialist
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Help Us Build Relationships That Help Families
HomeWell Care Services is seeking a confident, relationship-focused professional with at least one year of relevant experience to expand our presence throughout North Jacksonville and Nassau County, including Callahan, Yulee, and Fernandina Beach.
This is not a position for someone who drops off brochures.
We are looking for someone who can confidently walk into hospitals, rehabilitation facilities, senior living communities, physician offices, and professional organizations, identify the right decision-makers, and begin developing genuine referral relationships.
You will represent a locally owned home care agency helping older adults and individuals maintain their independence, safety, and quality of life at home.
What You'll Be Responsible For
Develop relationships with hospitals, rehabilitation and skilled nursing facilities, senior living communities, home health and hospice organizations, physician practices, elder law professionals, veterans' organizations, and community partners
Follow targeted weekly outreach routes developed with agency leadership
Identify discharge planners, social workers, case managers, administrators, and referral decision makers
Conduct meaningful conversations to understand organizational needs and referral processes
Schedule follow-up meetings and introductions for agency leadership
Maintain consistent contact with high-value referral partners
Represent HomeWell at networking meetings, community events, health fairs, and professional gatherings
Document visits, contacts, conversations, and next steps in the agency's tracking system
Submit accurate activity documentation the same day
Immediately communicate qualified opportunities or families needing assistance
Assist with approved presentations and community outreach initiatives
Protect confidential information and follow HIPAA, compliance, and professional conduct requirements
What Success Looks Like
Successful performance includes consistent completion of outreach routes, meaningful conversations with referral decision makers, new qualified contacts, follow-up meetings with high-potential partners, accurate same-day documentation, and demonstrated movement of relationships from introductions to active opportunities.
We value the quality and progression of relationships—not simply the number of brochures distributed.
Who We're Looking For
You are confident, warm, professional, personable, and persistent. You are comfortable speaking with healthcare and business professionals and can independently manage routes, contacts, and follow-up commitments.
You should be motivated by measurable goals and personal accountability, communicate clearly in person, by phone, and in writing, and be comfortable using mobile applications and basic CRM/tracking systems.
Preferred Experience
At least one year of relevant experience is required, with two or more years strongly preferred , in one or more of the following:
Healthcare marketing or business development
Home care, home health, hospice, or senior living
Community outreach
Medical or pharmaceutical sales
Relationship management or outside sales
Veterans' services or senior service organizations
Position Requirements
High school diploma or equivalent
Valid Florida driver's license
Reliable, insured transportation and active automobile insurance
Ability to travel throughout the assigned territory
Smartphone with active service
Ability to pass required background screening
Availability during weekday business hours
Occasional availability for community and networking events
Compensation & Benefits
$24.00–$28.00/hour , based on relevant experience
Approximately 15–20 hours per week
Mileage reimbursement for approved business travel
Flexible weekday scheduling
Performance-based bonus opportunities after the introductory period
Potential to move into a full-time role based on demonstrated results, including client conversions and revenue growth
Branded outreach materials and agency apparel
Opportunity to grow into a larger business development or leadership role as the agency expands
Why HomeWell?
HomeWell Care Services is locally operated and committed to providing dependable, compassionate care to families throughout our community.
We believe relationships are built through consistency, responsiveness, and trust. We are looking for someone who takes ownership, follows through on commitments, and understands that every professional relationship could eventually help a family find the support they need.
If you are energized by meeting people, opening doors, and building something meaningful in your community, we would like to meet you.
Job Type: Part-Time, W-2
Pay: $24.00–$28.00/hour
Expected Hours: 15–20 per week
Schedule: Weekday day shift with occasional community events
Work Location: On the road throughout North Jacksonville and Nassau County
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.