Customer Quality Engineer (CQE)

-Manage Customer Complaints: Analyze the root causes of problems received from customers and coordinate with the production department or relevant departments to resolve them. -Quality Inspection: Perform random inspections of finished goods and raw materials to ensure they meet specifications. -Analyze and Resolve Problems (Corrective Action): Use quality tools such as FMEA, 8D Report to find ways to prevent quality problems from recurring. -Coordinate and Audit (Customer Support & Audit): Act as a communication intermediary with customers regarding quality, answer inquiries, and oversee customer audits. -Reporting: Prepare quality reports (QC Report) and summarize scrap statistics to report results to management and customers.

Qualifications: Understanding of quality standard systems (e.g., ISO 9001:2015, IATF 16949) Problem Solving ability and statistical analysis Communication and negotiation skills Meticulous and has skills in using measuring or inspection tools Bachelor's degree (in a related field) 1-2 years of experience or more Able to communicate in English