diversity manager
Restaurant Manager
Holy Chuck | CA$23.00?CA$25.00 per hour
Work Location: In Person
About Holy Chuck
At Holy Chuck, we're redefining the burger experience. Our focus is simple: serving exceptional burgers made with fresh, locally sourced ingredients, quality products, and no compromises.
We believe fast-casual dining should never mean sacrificing quality. From our signature burgers to handcrafted sides and shakes, every detail is designed to deliver great food, outstanding service, and an experience our guests want to return to.
We're a team that takes pride in craftsmanship, teamwork, innovation, and genuine hospitality. If you're passionate about the restaurant industry, thrive in a fast-paced environment, and enjoy leading a team toward shared success, we'd love to hear from you.
Position Summary
We are seeking an experienced, motivated, and hands-on Restaurant Manager to oversee daily restaurant operations and lead our team to success.
The successful candidate will be responsible for maintaining operational excellence, developing and motivating employees, ensuring consistent food quality, and delivering an exceptional guest experience. This role requires a strong leader who can balance people management with operational responsibilities while maintaining efficiency and profitability in a high-volume, quick-service restaurant environment.
Key Responsibilities
- Team Leadership & Development
Recruit, hire, onboard, train, and develop team members in accordance with company policies.
Provide ongoing coaching, guidance, and performance feedback to maintain high standards of accountability.
Prepare and manage weekly employee schedules to ensure appropriate staffing and effective labour allocation.
Foster a positive, respectful, and team-oriented workplace culture.
Conduct performance reviews and address employee performance concerns professionally and consistently.
- Restaurant Operations
Oversee all daily restaurant operations, ensuring smooth and efficient service.
Complete daily sales reports, operational records, and required administrative tasks accurately.
Ensure opening, closing, cash handling, and other operational procedures are followed consistently.
Maintain regular and professional communication with ownership regarding sales, staffing, inventory, and operational performance.
Lead by example and actively support all areas of restaurant operations, including grill, food preparation, fryer, expo, cashier, and guest service, as required.
- Guest Experience & Customer Service
Maintain exceptional standards of customer service, hospitality, and guest satisfaction.
Address customer concerns promptly, professionally, and effectively.
Ensure guests receive friendly, efficient, and accurate service.
Maintain a clean, welcoming, organized, and well-presented restaurant environment.
- Food Quality & Inventory Management
Maintain consistent food quality, preparation standards, presentation, and portion control.
Monitor inventory levels, coordinate food ordering, and minimize waste.
Monitor food costs and support the achievement of established financial targets.
Ensure proper food handling, storage, preparation, and rotation procedures are followed.
Maintain operational efficiency while balancing food quality, labour costs, and guest satisfaction.
- Health, Safety & Compliance
Ensure compliance with all applicable health, safety, sanitation, and food safety regulations.
Maintain high standards of cleanliness throughout the restaurant.
Ensure employees follow established company policies and operational procedures.
Promote a safe, respectful, and professional working environment for employees and guests.
Qualifications & Requirements
Previous restaurant management or supervisory experience, preferably in a quick-service (QSR) or high-volume restaurant environment.
Strong leadership, communication, organizational, and interpersonal skills.
Demonstrated experience in employee schedulin