Aftersales Manager – Motor Trade - Up to £55,000 OTE

Aftersales Manager – Motor Trade Location: Gloucestershire Salary: Up to £55,000 OTE Benefits: Company Car + Excellent Benefits Package Job Type: Permanent, Full-Time Are you an experienced Aftersales Manager looking for your next challenge? We are recruiting on behalf of a well-established and successful automotive dealership in the Gloucestershire area, seeking a driven and commercially focused Aftersales Manager to lead its busy aftersales operation. This is an excellent opportunity to join a respected automotive business that prides itself on delivering exceptional customer service, developing its people and maintaining high operational standards. We're looking for a confident leader who can motivate a team, improve performance and drive profitability while ensuring customers receive an outstanding experience.

The Role As Aftersales Manager, you will take responsibility for the day-to-day running and overall performance of the aftersales department. Your key responsibilities will include: Leading, motivating and developing the service and workshop teams to achieve departmental targets. Driving workshop productivity, efficiency and profitability. Delivering exceptional levels of customer satisfaction and retention. Monitoring departmental KPIs and implementing improvements where required. Overseeing workshop scheduling, job flow and resource allocation. Managing customer queries, escalations, warranty matters and technical concerns. Identifying opportunities to increase revenue and maximise aftersales performance. Ensuring manufacturer standards, compliance and operational procedures are maintained. Taking a proactive, hands-on approach to supporting the team when needed. About You To be considered for this opportunity, you will ideally have: Proven experience in an Aftersales Manager, Service Manager or similar management role within the motor trade. Strong leadership skills with the ability to inspire and develop a successful team. A good understanding of dealership aftersales operations, workshop efficiency and financial performance. Excellent communication, organisation and problem-solving skills. A customer-focused approach with a strong commercial mindset. The confidence to make decisions, take ownership and deliver results. A full UK driving licence. Previous experience within a franchised main dealership environment would be highly advantageous. What's on Offer? OTE up to £55,000 Company car Attractive employee benefits package Generous holiday entitlement Company pension scheme Employee wellbeing and support programmes Staff discounts and additional employee perks Long-term career progression opportunities Supportive working environment within an established automotive business Interested? If you're an ambitious Aftersales Manager or an experienced Service Manager ready to take the next step in your career, we'd love to hear from you. Apply today for a confidential discussion about this opportunity. All applications will be treated in the strictest confidence.