Front Office Agent

Are you ready to make an impact in the world of hospitality with a globally recognized hotel brand?

Holiday Inn Yerevan is looking for a motivated and detail-oriented Front Office Agent to join our dynamic team. If you’re passionate about delivering exceptional guest service, this is the perfect opportunity for you!

In this role, you'll be the face of our hotel: welcoming guests, managing reservations, and ensuring every guest has a seamless and memorable experience. Your contributions will play a key role in the success of our team and the satisfaction of our guests.

Join us and be part of a supportive and professional environment where your skills and dedication are truly valued.

Apply now!

Warmly checking in and checking out guests 

Resolving any issues guests may face during their stay 

Answering incoming calls, providing accurate information to callers and routing calls to the appropriate department 

Handling cash and credit transactions 

Providing information and directions regarding hotel, city and country attractions, restaurants, hotels, tours and places of interest 

Working schedule: 8:00 - 17:00, 15:00 - 00:00, 23:00 - 8:00, 5 days per week 

Positive attitude 

Excellent communication skills 

Customer service skills 

Solid Armenian, Russian and English knowledge 

Ability to work in team

What we offer:  

Health Insurance (after a 3-month probation period) 

Employee gym & table tennis room 

Bonuses based on upsells and walk-ins 

Incentives and IHG rewards points 

Tasty and healthy food at our Apricot canteen 

Paid Birthday-off 

Career growth and opportunities within our IHG chain. 

Special rates at 6,000+ IHG hotels worldwide  

25% discount on F&B services at Holiday Inn Yerevan Hotel 

International hotel experience  

Training and development opportunities 

Please note that only eligible candidates will be contacted for an interview.  

Join us and become part of our ever-growing global family!