manager, warehouse

*Hours:* Monday?Friday, 7:00 a.m. ? 4:00 p.m. *Team:* 5?6 warehouse and delivery employees

We are looking for an experienced, organized, and hands-on *Warehouse Manager* to oversee the day-to-day operation of our Ottawa warehouse.

This position is responsible for leading a team of approximately *5?6 employees*, including warehouse staff and drivers, while ensuring that orders are picked, prepared, loaded, and delivered accurately and on time.

The ideal candidate is a strong people leader who can keep a team organized, maintain high standards, solve problems quickly, and work alongside the team when needed. This is a hands-on management position where your leadership directly impacts the efficiency of the entire operation.

Key ResponsibilitiesTeam Leadership & Development

• Lead, supervise, train, and develop a team of 5?6 warehouse employees and drivers.
• Assign daily responsibilities and ensure employees understand priorities and expectations.
• Manage employee schedules, attendance, and time-off requests.
• Monitor performance and productivity and provide regular coaching and feedback.
• Address performance issues professionally and promptly.
• Cross-train employees to provide flexibility and adequate coverage.

Daily Warehouse Operations

• Coordinate all daily warehouse activities, including receiving, picking, packing, loading, and shipping.
• Organize daily priorities and ensure orders are completed accurately and on schedule.
• Coordinate drivers and delivery schedules to ensure timely and efficient deliveries.
• Maintain an organized, clean, and productive warehouse.
• Identify and resolve operational issues before they impact customers or deliveries.
• Ensure the warehouse is properly staffed and operating efficiently throughout the day.

Inventory Management

• Maintain accurate inventory records and investigate discrepancies.
• Help minimize product damage, loss, and shrinkage.
• Ensure products are properly stored, organized, and accessible.
• Work with other departments to ensure inventory and order requirements are properly coordinated.

Safety & Equipment

• Maintain a safe and organized working environment.
• Ensure employees follow company safety policies and procedures.
• Provide and reinforce appropriate safety training.
• Regularly inspect warehouse equipment and vehicles and report maintenance requirements.
• Ensure safe loading, unloading, material handling, and warehouse practices.
• Maintain compliance with applicable Ontario health and safety requirements.

Communication & Accountability

• Serve as the primary point of contact between the warehouse, drivers, sales, logistics, and management.
• Communicate daily priorities and operational requirements to the team.
• Keep management informed of staffing, inventory, delivery, safety, and operational issues.
• Monitor warehouse performance, including order accuracy, productivity, inventory accuracy, and on-time deliveries.
• Take ownership of problems and follow them through to resolution.

What We're Looking For

• Previous experience managing or supervising a warehouse or distribution operation.
• Strong leadership and people-management skills.
• Excellent organizational and time-management abilities.
• Experience scheduling and coordinating employees.
• Experience working with drivers and delivery operations is an asset.
• Strong problem-solving and decision-making skills.
• Good communication skills and a professional approach to managing employees.
• Strong attention to detail and a commitment to accuracy.
• Ability to work in a fast-paced, hands-on warehouse environment.
• Ability to lead by example and hold employees accountable.
• *Forklift experience or certification is an asset but is not required*

The successful candidate will be someone who takes ownership of the warehouse operation. You don't need to stand behind a desk all day ? we are looking for a manager who is comfortable getting involved, helping the team when necessary, and maki