Sales Administration Manager (ADV) (M/F)

Job Description: We are recruiting for one of our clients, a recognized industrial group in the market for valve, fitting, and equipment solutions intended for professionals, a Sales Administration Assistant France & Export M/F.

Reporting to the Sales Administration Manager, you will join an ADV team at the heart of the relationship with customers and distributors, both in France and internationally. As a true interface between the actors of the customer relationship, you will coordinate exchanges between internal stakeholders (sales, logistics, production, quality, technical) and external stakeholders (customers, distributors, carriers).

Your missions:

• Ensure excellent relationships with customers and distributors in France and internationally
• Draft offers, quotes, and commercial correspondence
• Record and ensure the follow-up of customer orders
• Coordinate the logistical follow-up of orders until delivery
• Organize transport and prepare the necessary documents for shipments, particularly for export
• Ensure the follow-up and processing of disputes in connection with the relevant departments
• Participate in the proper maintenance and updating of the CRM (sales reports, correspondence, updating information)
• Ensure the filing and proper management of documents related to ADV activity

Work Environment: A human-sized company, focused on innovation and quality, with a pleasant working environment and a close-knit team. Friendly atmosphere (pétanque court, break room). Advantages: Profit-sharing scheme

Profile Description: You have proven successful experience within a BtoB ADV department, ideally in an industrial or technical products environment, with experience or an appetite for international operations.

Required Skills:

• Very good mastery of customer relations and sense of service
• Good level of professional English, both written and spoken, indispensable for managing export customers
• Interest and ease in working with technical products
• Good mastery of IT tools, notably Word and Excel
• Knowledge of an ERP is appreciated; mastery of Sage X3 is a plus

Expected Qualities:

• Organization, rigor, and reactivity
• Ability to manage several files simultaneously and to prioritize
• Reliability, dynamism, customer focus
• Taste for teamwork and ease with various interlocutors