English-speaking Sales Representative (M/F)

About the company

hiree is a recruitment firm and network that combines the expertise of specialized recruiters with intelligent tools, based on one conviction: technology facilitates recruitment, but the encounter remains human. We support companies in understanding their needs and candidates in their professional projects. Background, skills, motivations, and expectations: our consultants take the time to understand each situation to propose opportunities that make sense. A dedicated contact will accompany you throughout the process, from the first exchange to the connection with the recruiting company.

Our client is a company specializing in maritime services, maintenance, and monitoring of boats and catamarans, particularly for nautical brands. As part of its business development, it is strengthening the structuring of its international customer relations.

Your tasks

The Context As part of the creation of a new position, our client wishes to strengthen the handling of incoming requests and relieve the technical team of customer relationship management.

After 6 months of internal training, you will ensure the processing of customer requests and the follow-up of files, in close connection with our client's technicians and the Manager.

• Welcome and handle customer requests via email and in person on boats.
• Create customer files and issue pre-established quotes via the internal tool.
• Follow up on customer files during interventions.
• Send photos and progress updates resulting from the technicians' work to customers.
• Use digital tools and internal AI assistants to control and optimize the quality of written communications.
• Gradually participate in local business development with surrounding ports.

Job Objectives

• At 3 and 6 months: master the quoting system, handle incoming requests autonomously, and ensure rigorous follow-up of files.
• At 12 months: take charge of the follow-up of arriving customers and contribute to local business development.

Requirements

Desired Profile: The sought-after profile Junior profile accepted: beginner or candidate with 1 to 3 years of experience.

Essential Skills

• Fluent or bilingual English, both spoken and written, for daily exchanges with international customers.
• Interpersonal ease, sense of customer service, and professional posture.
• Ability to use and adopt modern tools, particularly quoting tools and AI assistants for proofreading and validating emails.

Preferred Skills

• Interest or curiosity for the maritime and nautical universe.
• Bac+2 or Bac+3 degree in Commerce, Customer Relations, or Applied Foreign Languages, or equivalent through experience.