Sales Administration Assistant France & Export (M/F)
hiree is a recruitment firm and network that combines the expertise of specialized recruiters with intelligent tools, with one conviction: technology facilitates recruitment, but the meeting remains human. We support companies in understanding their needs and candidates in their professional projects. Background, skills, motivations, and expectations: our consultants take the time to understand each situation to propose opportunities that make sense. A dedicated contact will accompany you throughout the process, from the first exchange to the introduction with the recruiting company.
The position: We are recruiting for one of our clients, an industrial group recognized in the market for valve solutions, fittings, and equipment intended for professionals, a Sales Administration Assistant France & Export M/F. Reporting to the Sales Administration Manager, you will join an ADV team at the heart of the relationship with customers and distributors, both in France and internationally. Acting as a true interface between the stakeholders of the customer relationship, you will coordinate exchanges between internal stakeholders (sales, logistics, production, quality, technical) and external ones (customers, distributors, carriers).
Your missions:
- Ensure excellent relationships with customers and distributors in France and internationally
- Draft offers, quotes, and commercial correspondence
- Record and ensure the follow-up of customer orders
- Coordinate the logistical follow-up of orders until delivery
- Organize transport and prepare the necessary documents for shipments, especially for export
- Ensure the follow-up and processing of disputes in connection with the relevant departments
- Participate in the proper maintenance and updating of the CRM (sales reports, correspondence, updating information)
- Ensure the filing and proper management of documents related to ADV activity
Work environment: A human-sized company, focused on innovation and quality, with a pleasant working environment and a close-knit team. Friendly atmosphere (pétanque court, break room).
Benefits: Profit-sharing bonus
Profile sought: You have proven successful experience within a BtoB ADV department, ideally in an industrial or technical products environment, with experience or an appetite for international operations.
Skills sought:
- Very good mastery of customer relations and a sense of service
- Good level of professional English, both written and spoken, indispensable for managing export customers
- Interest and ease in working with technical products
- Good mastery of IT tools, notably Word and Excel
- Knowledge of an ERP is appreciated; mastery of Sage X3 is a plus
Expected qualities:
- Organization, rigor, and reactivity
- Ability to manage several files simultaneously and to prioritize
- Reliability, dynamism, customer focus
- Taste for teamwork and ease with various stakeholders