Padel Instructor

Hitting Partner Duties

Serve as a hitting partner for Prosmash members and guests when scheduled or assigned.

Provide an engaging, professional, and reliable playing experience appropriate to the member's or guest's level and objectives.

Help members and guests maximize their court time through rallies, drills, match play, and other appropriate activities.

Provide basic playing guidance and feedback where appropriate, while recognizing the distinction between hitting-partner services and formal coaching.

Maintain a professional and welcoming presence throughout all hitting-partner sessions.

Introductory Padel Sessions

Conduct approved Intro to Padel sessions for new and beginner players.

Coordinate with other Prosmash coaches when a participant's coaching needs are better suited to another coach.

Accurately record completed Intro to Padel sessions and whether the session was free or paid.

Paid Coaching Sessions

Conduct paid padel coaching sessions that are within the scope of coaching services approved by Prosmash and assigned or booked with the employee.

Maintain a professional and encouraging coaching environment.

Ensure coaching sessions are properly scheduled and recorded.

Coordinate with Prosmash management or the designated coaching lead regarding coaching assignments, player requirements, and any session outside the employee's approved scope.

Provide appropriate feedback regarding player progress, needs, and opportunities for further development.

Padel Activity & Club Coordination

Assist in coordinating Prosmash padel activities, programs, social games, mix-ins, clinics, and other player-focused initiatives.

Support the planning and execution of padel events and activities assigned by management.

Assist with player registration, scheduling, court allocation, player communications, and event-day coordination as required.

Coordinate with Community Associates, coaches, and management to ensure smooth execution of scheduled padel activities.

Help identify opportunities to increase participation in coaching, social games, tournaments, and other padel programs.

Provide feedback to management on member participation, player needs, and opportunities to improve Prosmash's padel offerings.

Community Associate & Member Experience Support

Welcome members, guests, and first-time visitors in a warm, professional, and energetic manner.

Assist members and guests with check-ins, bookings, walk-ins, inquiries, and basic requests.

Help members understand court bookings, coaching programs, events, tournaments, membership offerings, and other club activities.

Assist new members and guests with club orientation, facilities, house rules, and basic padel information.

Build positive relationships with members and contribute to a welcoming and active club community.

Perform other reasonable Community Associate and club-support duties as assigned by management.

Club Operations & Team Support

Coordinate closely with Community Associates, coaches, and management to ensure a smooth member and guest experience.

Communicate court schedules, coaching assignments, session requirements, and other operational needs to the appropriate team members.

Help ensure courts, equipment, and other padel-related areas are ready for scheduled activities.

Assist the team during busy periods, events, tournaments, and other situations requiring additional operational support.

Maintain professional conduct and appearance while representing Prosmash.

Perform other reasonable duties related to the role and operation of the club as assigned by management.

Essential Qualifications

At least 1 year of experience in a padel club, racket sports, fitness, hospitality, sports, or similar customer-facing environment.

Strong practical knowledge and understanding of padel.

Demonstrated ability to play padel at a level appropriate for hitting-partner and introductory coaching responsibilities.

Comfortable working with beginner and developing players.

Strong communication and interpersonal skills.

Friendly, energetic, and service-oriented personality.

Comfortable working in a fast-paced and physically active sports environment.

Organized and able to manage multiple responsibilities during busy periods.

Comfortable using booking systems, POS systems, messaging platforms, and basic computer applications.

Willing to work flexible shifts, including evenings, weekends, holidays, tournaments, and special events.

Physically able and willing to perform regular on-court duties as well as front-of-house and light club-support duties.

Preferred Qualifications

Previous experience as a padel coach, instructor, hitting partner, assistant coach, or similar role.

Previous experience working in a padel club or racket sports facility.

Previous experience conducting beginner or introductory padel sessions.

Previous experience organizing or coordinating padel tournaments, leagues, social games, or competitions.

Experience working in a Community Associate, concierge, front-desk, or member-experience role within a sports or hospitality environment.

Experience using padel booking platforms.

First aid training is an advantage.

Experience with tournament management software or other sports-event platforms is an advantage.