Recreation Supervisor
About the company
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Your tasks
Exceptional hospitality starts with you Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a recreation supervisor, you’re not just supervising daily recreation operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day
- Supervise recreation operations: Oversee recreation-related pool, fitness center, and food & beverage services, activities, and programming.
- Lead the recreation team: Train, schedule, and supervise team members.
- Oversee recreation setup: Manage chair and cabana setup, towel service, and personalized poolside amenities; oversee furniture setup for special events.
- Deliver exceptional service: Monitor service quality, engage with guests to assess satisfaction, and resolve concerns promptly and professionally.
- Manage inventory and supplies: Oversee linen, amenities, and food & beverage inventory to ensure proper stock levels and minimize loss.
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.
Requirements
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
What we offer
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.