Barista

About the company

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Your tasks

Exceptional hospitality starts with you Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a barista (lobby lounge), you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.

Here's what you'll do during a typical day

• Delight our guests: bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Prepare and serve beverages: coffee, specialty coffee, tea, and non-alcoholic beverages according to recipes and presentation standards.
• Maintain bar operations: operate and maintain in good condition the espresso machines, grinders, brewers, and all beverage-related equipment; report and coordinate with management on any required repairs or replacement.
• Process payments efficiently and accurately: use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers.
• Monitor product quality: manage inventory and ensure the freshness and quality of all beverage-related items.
• Address guest concerns professionally: handle guest concerns professionally and resolve issues promptly.
• Comply with regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Requirements

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

What we offer

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.