Housekeeping Shift Supervisor

Job Duties: Role Description: The Room Attendant is responsible for ensuring a high level of cleanliness, order, and a professional appearance of guest rooms, wellness areas, and common areas. This role supports the overall guest experience, ensuring that all retreat areas are clean, hygienic, and consistently presented according to applicable work standards and procedures. Key duties: Guest Rooms • Prepare, clean, and maintain guest rooms according to standard operating procedures (SOP) and occupational health and safety (OHS&E) requirements. • Respect guest privacy and handle personal belongings with care. • Immediately report any emerging issues to the maintenance team. • Inform the housekeeping manager or housekeeping shift supervisor of any other issues. Wellness Areas and Common Areas • Clean and maintain wellness areas, treatment rooms, thermal areas, and common areas throughout the day. • Ensure all areas are hygienic, orderly, and safe for guests, reporting maintenance needs as required. • Set up and restore rooms according to the schedule and work procedures. Laundry and Linen • Collect, sort, and process laundry according to established procedures. • Ensure linen is handled according to housekeeping standard operating procedures. Health, Safety, and Hygiene • Follow all occupational health and safety requirements, including the correct use of cleaning agents and equipment. • Immediately report maintenance issues, safety hazards, or deficiencies. • Keep housekeeping trolleys and storage rooms clean and organized. Communication and Teamwork • Communicate effectively with the housekeeping manager, housekeeping shift supervisor, and the wider team. • Accurately convey information regarding completed work, pending tasks, and guest requests. • Collaborate with colleagues to ensure smooth daily operations. • Always maintain a professional and respectful demeanor.

What we offer: Our People Culture EHA offers a thoughtful and high-level work environment based on authenticity, care, and personal responsibility. We value co-creation and taking ownership, and we encourage every team member to work in their zone of strength and natural talent. You will be supported by continuous professional development and training that contributes to your long-term career journey. You will work with a team dedicated to restorative hospitality – a concept built on the principle of mindfulness and mutual respect from the inside out. Compensation and Benefits We offer competitive salary and benefits, supportive working conditions, and a team culture where your contribution is sincerely appreciated. This position is suitable for someone who feels comfortable in guest-oriented teamwork, is motivated by continuous growth, and values belonging to a team dedicated to continuous improvement.

Other Requirements: Experience and Requirements Written and verbal English language skills. Please note that while reasonable adjustments are made, on-site internal team communication is conducted in English. Ability to work according to high cleanliness and hygiene standards. Good time management and organizational skills. Accuracy and consistency. Ability to work independently and as part of a team. Professional appearance and conduct. Previous experience as a room attendant in a hotel, retreat, spa, accommodation, or hospitality sector, or in a high-end accommodation establishment. Professional experience with cleaning equipment and professional cleaning agents.

Remote work possibility: No