tour guide
Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience.
Work site environment:
- Outdoors.
- Urban area.
- Rural area.
- Remote location.
- Various locations.
- On-site customer service.
- Relocation costs covered by employer.
- Willing to relocate.
Tasks:
- Confirm transportation and accommodation reservations.
- Co-ordinate recreation activities.
- Describe points of interest, answer questions and supply information.
- Resolve itinerary and other problems.
- Ensure and monitor luggage transfers.
- Assist clients with check-in procedures for accomodation and/or transportation.
- Co-ordinate activities with local tour guides or leaders of performance groups.
- Assist clients/guests with special needs.
- Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information.
Certificates, licences, memberships, and courses :
- Local Tour Guide Certification.
- First Aid Certificate.
Type of guide:
- Tour Director.
- Escorted group travel guide.
- Escorted individual travel guide.
- Meet and greet local guide.
Tours focus:
- Sightseeing.
- Theme parks.
Number of tours guided:
1 - 4 tours.
Geographical areas of specialization:
Canada.
Security and safety:
- Bondable.
- Criminal record check.
- Driver's validity licence check.
- Driving record check (abstract).
Transportation/travel information:
- Valid driver's licence.
- Willing to travel.
- Willing to travel for extended periods.
- Willing to travel overnight.
- Willing to travel regularly.
- Travel expenses paid by employer.
- Vehicle supplied by employer.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
Personal suitability:
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Judgement.
- Organized.
- Reliability.
Screening questions:
- Are you available for shift or on-call work?.
- Are you available to start on the date listed in the job posting?.
- Are you currently a student?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options:
Early morning.
Experience:
7 months to less than 1 year.
Employment terms options:
- Evening.
- Flexible hours.
- Morning.
- Night.
- Day.
- Weekend.
- Overtime required.
- Overtime available.
Workplace information:
On the road job.