Field Support Manager
Must-have:SeniorLead
Company Description
A highly motivated and leading in the industry.
Job Description
** This person will be a Manager or leader over a tech support group. Need to be strong people person. Don’t need a 20+ year experience person. Someone with a couple of years lead or manager would work.
Qualifications
- At least 2 years first line management experience required (service delivery, hiring, performance management, etc.).
- At least 2 years leading teams of at least 5 or more direct reports. This manager will supervise from 25-40 technicians.
- 5-10 years in Information Technology, preferably in a client-facing role.
- 1-year experience managing a geographically dispersed team preferred (this manager has employees in multiple locations across multiple states)
- IT Service Management / ITIL experience required (working within ticketing systems, and cross-functional service delivery teams)
- Microsoft experience required (Windows, Office, Outlook, Active Directory, etc.)
- College degree preferred
Additional Information
Andy Bundad - Senior Technical Recruiter
Hi-Tech Solutions, Inc. (HTS)
2 Mid America Plaza Suite 630, Oakbrook Terrace, IL 60181
W: 630-473-6463