English Speaking Administrative Assistant

Hexella is an Indonesian subsidiary of Hexavin, an Australia-based digital services business specializing in social media management, content creation, and digital marketing support.

As part of the Hexavin network, Hexella helps businesses strengthen their online presence through creative content, effective social media strategies, and digital solutions.

We are looking for a reliable and proactive English-Speaking Administrative Assistant to support client communication, customer relationship management, and daily business operations.

Key Responsibilities:

1. Communicate with clients in English through email, messaging platforms, and other online channels.
2. Respond to client inquiries, manage follow-ups, and maintain professional client relationships.
3. Assist with customer relationship management (CRM), including updating client records and tracking inquiries.
4. Handle administrative tasks and help coordinate daily business activities.
5. Assist with basic video editing and social media content preparation when required.
6. Organize digital files, client information, and work schedules.
7. Collaborate with the team to ensure tasks are completed accurately and on time.

Requirements:

1. Good written and spoken English.
2. Previous experience in customer service and customer relationship management.
3. Basic video editing skills and familiarity with editing tools.
4. Strong communication, organization, and time-management skills.
5. Comfortable using email, online communication tools, and social media platforms.
6. Reliable, detail-oriented, proactive, and able to work independently.
7. Able to manage tasks and meet deadlines in a remote working environment.

Job Type: Full-time Work Arrangement: Flexible hybrid arrangement-primarily remote, with occasional office visits for meetings. Compensation: To be discussed during the recruitment process.